Sales Representative

As a Sales Account Representative, you will be responsible for building and managing a strong sales pipeline across existing and new accounts. You will serve as a trusted point of contact for clients, answering product and shipping inquiries while developing long-term relationships through phone calls, emails, and messaging platforms such as WhatsApp.

This role requires strong communication, organization, and relationship-building skills, as well as a results-driven mindset.

Key Responsibilities

• Manage and grow a portfolio of accounts to achieve long-term success

• Build and maintain strong client relationships by understanding customer needs and priorities

• Generate new sales opportunities within assigned accounts

• Act as the primary point of contact for customer inquiries and requests

• Provide accurate product, pricing, and shipping information

• Handle objections, resolve conflicts, and deliver timely solutions

• Follow established sales processes, SOPs, templates, and scripts

• Maintain accurate and up-to-date account data in the CRM (Salesforce)

• Track sales targets and monitor performance (Actual vs. Target)

• Report on account activity, transactions, and sales forecasts

• Identify opportunities for growth and recommend strategies to improve sales performance

Required Skills & Competencies

Core Traits

• Confident, resilient, and outcome-focused

• Strong interpersonal (“people person”) skills

• High integrity and professionalism

• Passion for excellence and continuous improvement

• Highly organized and detail-oriented

• Resourceful and proactive

Technical & Professional Skills

• Strong English communication and comprehension skills (written and verbal)

• High computer proficiency, including CRM systems (Salesforce preferred), Outlook, and Microsoft Office

• Comfortable learning and adopting new tools and technologies

• Strong follow-up and pipeline management skills

• Effective communication via phone, email, and messaging platforms (WhatsApp, etc.)

Hiring Requirements

Must-Have Qualifications

• Strong English communication and comprehension skills

• Minimum 2 years of experience in B2B sales or international account management

• Experience managing international accounts

• CRM experience (Salesforce preferred)

• Experience selling one or more of the following:

  • Consumer electronics

  • Gaming consoles

  • Small home appliances

  • Laptops or similar technology products

• Proven experience managing the full sales cycle, from initial contact to after-sales follow-up

• Consistent achievement of KPIs (revenue, calls, deals closed, etc.)

Preferred Qualifications

• Strong interest or knowledge in technology devices (professional or personal)

• Experience managing US, Canada, or LATAM accounts within the last 3 years

• Experience handling pipelines of 100+ accounts

• Familiarity with structured sales processes, SOPs, and scripts